Network Security Operations Engineer (Level 3)

Software Guidance & Assistance - Austin, TX

Full-time - Mid Level

Remote - Austin, TX

Professional, Scientific, and Technical Services

About the position

The Network Security Operations Engineer (Level 3) will play a crucial role in enhancing the cybersecurity posture of the organization. This position involves leading complex cybersecurity operations and incident response initiatives to protect systems and networks from advanced threats. The engineer will work closely with cross-functional teams, providing expert guidance to junior analysts and ensuring the proper configuration and management of security systems.

Responsibilities

• Lead and execute complex cybersecurity operations and incident response initiatives.
• Provide expert-level guidance to junior analysts and other teams within the organization.
• Review proposed change requests to rules or policies for firewalls, router access control lists, IPS, and proxies.
• Perform regular reviews or audits of deployed rulesets to identify drift from baseline.
• Serve as the primary point-of-contact in reviewing threats and vulnerabilities.
• Monitor and address security incidents, implementing measures to enhance incident response.
• Perform triage of potential security incidents in accordance with SOC case handling procedures.
• Mentor and provide guidance to junior network security engineers.
• Perform continuous improvements on services by identifying and correcting problems and gaps in knowledge.
• Participate in on-call rotation (including weekends) to ensure continuous operations.

Requirements

• A Degree in Cybersecurity, Network Engineering, Computer Science, Information Systems or related field, or equivalent work experience.
• 5-7 years of combined IT and Network security work experience with exposure to cybersecurity functions.
• Profound knowledge of network security principles and best practices.
• Ability to analyze network communication flows based on WireShark traces or Firewall loggings.
• In-depth knowledge of network protocols (TCP/IP, LAN/WAN, Routing, HTTP, DNS, SMTP).
• Hands-on experience with security tools including Firewalls, Network IDS/IPS, Proxy Servers, SIEM, EDR, etc.
• Deep understanding of cybersecurity industry frameworks (e.g., MITRE ATT&CK, NIST).
• Excellent written communication skills for translating complex issues into simple concepts.
• Experience in leading major incident breach response activities.
• Ability to develop and follow operating procedures and runbooks.
• Highly skilled in technical incident report writing and maintenance of documentation.

Nice-to-haves

• Experience with additional cybersecurity certifications beyond CCNA, CCDA, CCNP, or Network+.

Benefits

• Remote work opportunity
• Diverse team environment
• Equal Opportunity Employer
• Commitment to employee development and quality service