Network Security Support Engineer

Sentinel Technologies - Tempe, AZ

Full-time - Mid Level

Remote - Tempe, AZ

Professional, Scientific, and Technical Services

About the position

Sentinel is seeking a Network/Security Support Engineer to join our team. In this role you will need to identify, troubleshoot, escalate and communicate technical issues and resolutions with the customer. You should have a strong technical background, structured & organized approach, and be Customer Service oriented. This is a full-time position that can be remote but must provide occasional support onsite at the Tempe, AZ office location.

Responsibilities

• Identify, troubleshoot, escalate and communicate technical issues and resolutions with the customer.
• Provide occasional support onsite at the Tempe, AZ office location.

Requirements

• 5+ years of experience with Network Security including FTD, ACI, SD- Access, SD-WAN, and ASA.
• 5+ years of experience with implementing various routing protocols in an MPLS Network.
• 5+ years of experience with Cisco routers and switches.
• Experience with Cisco Meraki, Fortinet and/or Palo Alto Firewalls is required.
• Experience with F5, Load balancer, VXLAN.
• Experience with wireless technology is highly preferred.
• Cisco CCNP or CCIE certifications are preferred.
• Excellent communication skills is required.
• The candidate must have a car, as this position requires travel between locations and the transportation of equipment.
• A valid driver's license and proof of vehicle insurance will be required.
• Legally authorized to work in the US without sponsorship.
• Must demonstrate a 'can-do' attitude.

Nice-to-haves

• Experience with wireless technology.
• Cisco CCNP or CCIE certifications.

Benefits

• Medical, Dental, Vision insurance.
• 401K plan.
• 529 plan.
• Life Insurance.
• Income Protection Short and Long-Term Disability.
• Medical and Child/Elder Care.
• Flexible Spending Account Plans.
• Family Planning Benefits.
• Financial Education.
• Identity Theft Protection and Assistance.
• Legal Services.
• Employee Assistance Program.
• Two weeks' vacation.
• Additional paid time-off for Personal and Sick.
• Certification and hands-on training.
• Employee discount for product services and entertainment.