Network Support Engineer (IPv6)

$123,250 - $166,750/Yr

General Dynamics - Silver Spring, MD

Full-time - Mid Level

Remote - Silver Spring, MD

10,001+ employees

Transportation Equipment Manufacturing

About the position

The Network Support Engineer (IPv6) at GDIT is responsible for ensuring the smooth operation of the customer's network, particularly focusing on IPv4-to-IPv6 migrations and addressing network-related issues. This role involves collaborating with application owners to translate business requirements into technical specifications, administering and maintaining networking equipment, and providing technical support to resolve network issues. The position is remote but requires occasional travel to Maryland for badging purposes.

Responsibilities

• Provide support for IPv4-to-IPv6 migrations and network-related issues.
• Administer, monitor, upgrade, and maintain relevant networking equipment.
• Identify, analyze, and resolve network issues as they arise.
• Develop and execute test cases to ensure customer requirements are met.
• Provide technical support to remediate network issues and mitigate security vulnerabilities.
• Communicate effectively with the team, customer, and application owners.
• Maintain current knowledge of relevant technology and best practices.
• Develop, maintain, and adhere to Standard Operating Procedures (SOP).
• Provide knowledge transfer of relevant technology to team members and customers.

Requirements

• 5+ years of related experience in networking.
• At least 3 years of related experience in Networking.
• At least 1 year of experience actively working with IPv6 in a production capacity.
• Hands-on experience with Palo Alto HUB Firewalls, Cisco routers, and switches.
• Thorough understanding of LAN, WAN, network routing, VLANs, and both IPv4 and IPv6 protocols.
• Basic understanding of Azure and/or AWS networking, NSG, and VPC.
• Ability to translate customer business requirements into network/system requirements.
• Must be able to obtain a Public Trust and pass a government background screening.

Nice-to-haves

• Bachelor's Degree strongly preferred.
• Possess or will possess in the near future a CCNA, Cloud (AWS or Azure), Palo Alto, or CompTIA+ Certification.
• Experience with business tools: Word, Excel, PowerPoint, Visio, SharePoint, ServiceNow, and MS Teams.
• Experience with development tools: Trello, JIRA, Git, Confluence.
• Experience with Agile methodologies: SCRUM and/or KanBan.
• Experience working in any HHS agencies or entities.

Benefits

• Medical plan options, some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• 401(k) plan with company match.
• Flexible work weeks.
• Paid time off plans including vacation, sick, personal time, and holidays.
• Paid parental leave.
• Paid military leave.
• Paid bereavement leave.
• Paid jury duty leave.
• 15 days of paid leave per calendar year.
• 10 paid holidays per year.
• Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12-month period.
• Short and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel insurance.