General Dynamics - Fort Sam Houston, TX
posted 3 days ago
Full-time - Mid Level
Fort Sam Houston, TX
Professional, Scientific, and Technical Services
About the position
Transform technology into opportunity as a Network Support Technician - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Network Support Technician - Intermediate you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Support Technician - Intermediate joining our team to support the US Army Intelligence and Security Command (INSCOM).
Responsibilities
- Under general supervision, monitors and responds to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques.
- May interface with contractor support service groups to ensure proper escalation during outages or period of degraded system performance.
- May assist with installation of terminals and associated hardware.
- May provide network server support.
- Requires strong knowledge of PC/Network communications hardware/software, in a multi-protocol environment, and network management software.
- Provide Tier I and II support at remote field and garrison sites.
- Perform server and desktop installation, basic cabling.
- Perform systems administration of desktop and server systems connected to local and wide area networks.
- Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions.
- Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations.
- Maintain and load cryptographic device and keys.
- Perform troubleshooting, maintenance, and repair on many types of hardware and software.
- Provide advice and training to end users.
- Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
- Set up administrator and service accounts and maintain system documentation.
Requirements
- Education: Associate's Degree with 7 years of experience, or Bachelor's Degree with 5 years of experience.
- Knowledge of the principles, methods, and techniques used in network administration and support.
- Knowledge of related hardware and software.
- Clearance Level: TS/SCI.
- Required Certification(s): DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract.
- IAT II 8570/8140 Baseline Certification Security+ or equivalent.
- Required Computing Environment Certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals etc.
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
