Network & System Administrator

Full-time

Michigan City, IN

Transit and Ground Passenger Transportation

About the position

NICTD is seeking a skilled and experienced Network/Systems Administrator to join our IT team. The ideal candidate will have a strong technical background and a passion for managing complex IT infrastructure. This role requires a combination of technical expertise, problem-solving skills, and a customer-focused approach.

Responsibilities

• Oversee and assist in the field service and repair of computer systems, peripherals, network equipment, and security equipment (access control and cameras).
• Establish and maintain network users, computer security, and user resources in Microsoft Windows Servers and Microsoft Exchange with Active Directory.
• Oversee and assist with the repair and services, including installation of servers, workstations, adding and removing software as required.
• Oversee and assist with the installation and administration of all company local and wide area networks.
• Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs, such as Microsoft Office.
• Remain abreast of changes in user and system software and hardware requirements.
• Oversee and assist with the monitoring and administer the computer networks, keeping system information up to date in a network log.
• Update network and client operating systems as required.
• Oversee and assist with the installation and update of software applications as required for Windows Security Updates and Endpoint Detection and Response solution.
• Oversee and assist with the proper software licensing for all company software packages.
• Oversee and assist with the management of the system backups, user files, data security and network rights.
• Performs other duties as directed by the Chief Information Officer.

Requirements

• Bachelor's degree in computer science, Information Technology, or a related field.
• 3+ years of experience in network and systems administration.
• Design, implement, and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.) and network devices (routers, switches, firewalls).
• Configure and maintain network security protocols, such as firewalls and intrusion detection systems.
• Implement and manage network access control policies.
• Experience with server administration (Windows Server, Linux).
• Experience with virtualization technologies (VMware, Hyper-V).
• Strong troubleshooting and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Implement and enforce security policies and procedures.
• Conduct regular security audits and vulnerability assessments.
• Respond to security incidents and implement corrective actions.

Nice-to-haves

• Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications.
• Experience with scripting languages (PowerShell, Python).
• Experience with cloud technologies (AWS, Azure)

Benefits

• Salary range is expected to be $80,000-$90,000.
• Credit for time served in other railroad employment and military service will be applied in determining vacation day entitlements.
• The benefit package will be the standard set of benefits received by NICTD management.