Innova Solutions USA - Charlotte, NC

posted 16 days ago

Full-time - Mid Level
Charlotte, NC
10,001+ employees
Professional, Scientific, and Technical Services

About the position

The Network/System Engineer V_IBM Tivoli role focuses on providing engineering and monitoring services for the evolution of Monitoring and Event Management Platforms. This position requires adherence to established architectural standards and governance policies while developing, enhancing, and maintaining software applications that support various business units. The engineer will also guide and mentor teams, troubleshoot server and application issues, and develop solutions to improve efficiency.

Responsibilities

  • Provide engineering and monitoring services for Monitoring and Event Management Platforms.
  • Develop, enhance, test, support, maintain, and debug software applications.
  • Maintain and support the Monitoring platforms in compliance with Bank policies.
  • Guide and mentor teams of specialists in operational support of Monitoring Tools.
  • Advise server and application support teams on Event Management functions.
  • Develop, update, and test server & application monitoring solutions using various scripting languages.
  • Troubleshoot server & application issues, responding to incidents for application availability.
  • Develop software solutions to automate manual or inefficient processes.
  • Prepare and maintain Monitoring solution design, support & process documentation.
  • Support the design, integration, and implementation of monitoring solutions for core infrastructure and applications.

Requirements

  • Minimum 5+ years of experience with IBM Tivoli Monitoring (ITM).
  • Experience with ITM Log Monitoring.
  • Good understanding of IBM Netcool Omnibus and communication between ITM and Netcool.
  • Strong experience working with Linux & Windows servers.
  • Strong knowledge and working experience with Regex.
  • Strong experience scripting on Windows servers using Powershell.
  • Experience scripting on Linux servers using Shell & Python.

Nice-to-haves

  • Bachelor's degree in engineering, computer science, or related field.
  • Experience with comparable monitoring tools.
  • Self-starter, self-directed, and shows initiative.
  • Focused on execution, delivery, and commitment to dates.
  • Skills in scripting such as Python, Ansible, Shell, Powershell.
  • Basic knowledge of Active Directory.
  • Ability to tie strategy and actions to business impact and results.
  • Strong written and verbal communication skills.
  • Organized and detail-oriented with strong technical acumen.

Benefits

  • Medical & pharmacy coverage
  • Dental/vision insurance
  • 401(k)
  • Health saving account (HSA)
  • Flexible spending account (FSA)
  • Life Insurance
  • Pet Insurance
  • Short term and Long term Disability
  • Accident & Critical illness coverage
  • Pre-paid legal & ID theft protection
  • Sick time and other types of paid leaves
  • Employee Assistance Program (EAP)
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