City of New York - New York, NY
posted 4 months ago
The New York City Department of Youth and Community Development (DYCD) is seeking a Network & Systems Engineer to enhance, secure, maintain, and support its IT infrastructure. This role is critical in ensuring that the agency's technology systems are robust and effective in serving the community. The ideal candidate will possess a comprehensive understanding of various core technologies that are essential in an enterprise IT environment. These technologies include, but are not limited to, Switching & Routing, Firewalls, Load Balancers, FortiSIEM, VOIP, Windows/Azure, Group Policy, LDAP (Active Directory), DNS, DHCP, and Configuration Management. The Network & Systems Engineer will be responsible for configuring and managing LAN services and DYCD endpoints on the CityWide WAN, collaborating closely with the Department of Office of Technology and Innovation (OTI). The role also involves designing and maintaining technology systems to enhance the agency's operational efficacy. The candidate will engage in regular incident response exercises, partner with security teams to improve workflows, conduct architecture risk analyses, and manage router and switch configurations for both LAN and WAN environments. In addition to these responsibilities, the engineer will analyze and administer Windows servers, manage the Active Directory infrastructure, and support wireless mobile devices. The position requires proactive measures to ensure high levels of systems and infrastructure availability, as well as the ability to troubleshoot and resolve issues effectively. Documentation and maintenance of hardware and software assets, along with the creation of IT procedures and policies, are also key components of this role. The Network & Systems Engineer will participate in special projects and initiatives as assigned, contributing to the overall mission of the DYCD to alleviate poverty and provide opportunities for New Yorkers.