GovCIO - Martinsburg, WV
posted 2 months ago
GovCIO is seeking a Network Engineer to join our Network Edge Operations team, specifically for the 3rd shift from Wednesday to Saturday, based in Martinsburg, WV. This role is critical in maintaining the operational and security capabilities of the VA's network gateways. The Network Engineer will provide Tier II network engineering support to the VA Network Operations Center (NOC), responding to Help Desk escalations through various communication channels including phone calls, emails, and the VA's ticketing system. In this position, you will be responsible for maintaining existing NOC processes and procedures while also recommending improvements to enhance operational efficiency. You will be expected to maintain evolving corporate knowledge, which includes keeping information updated in diagrams, databases, and technical documentation. Participation in technical reviews is also a key aspect of this role, where you will recommend solutions and improvements based on your findings. Additionally, the Network Engineer will perform routine maintenance on network devices and services, working closely with network architecture and engineering transition teams on projects that are destined for operational implementation. This position requires a proactive approach to problem-solving and a commitment to ensuring the integrity and security of the network infrastructure.