Network & Systems Engineer

$114,000 - $161,500/Yr

Edison Electric Institute - Washington, DC

Full-time - Mid Level

Washington, DC

Chemical Manufacturing

About the position

Edison Electric Institute (EEI) is seeking a skilled Network & Systems Engineer who is passionate about network engineering and architecture. This role is crucial for ensuring the security and efficiency of complex information systems within the organization. The Network & Systems Engineer will be responsible for implementing, monitoring, maintaining, and administering EEI's secure network, which supports critical information systems and data. The successful candidate will collaborate across the IT department to ensure that the network infrastructure is reliable, redundant, performant, scalable, and secure. This position offers an opportunity to play a pivotal role in shaping the future of EEI's technological landscape. In this role, the engineer will maintain, troubleshoot, diagnose, and resolve issues with EEI's computer network and systems, which include hardware, systems software, applications software, and other related systems. Responsibilities will also include performing disaster recovery operations and data backups, ensuring that all server, system, and software patches are up to date, and collaborating with users to identify and resolve Tier 2-3 issues. The engineer will protect data, software, and hardware by implementing network security measures and will evaluate and develop requirements for network and software technologies, including LANs, WANs, VPNs, routers, firewalls, and related devices. The role requires the implementation, administration, and troubleshooting of network devices such as wireless access points, firewalls, routers, switches, controllers, servers, VoIP, and virtual machines. The engineer will also be responsible for replacing faulty network hardware components, maintaining virus protection software, monitoring network performance, and installing network security architectures. Additionally, the engineer will respond to intrusion detection system cues and anti-virus alerts, continually monitor networks for security breaches, and work with the IT team to resolve security vulnerabilities. Clear communication of IT security enhancement requirements to all EEI staff is essential, as is providing subject matter expert support to business divisions to integrate business requirements into network and cloud architectures. The engineer will assist with incident response activities related to breaches and develop, recommend, and document IT standards, policies, and procedures following best practices.

Responsibilities

• Maintain, troubleshoot, diagnose, and resolve issues with EEI's computer network and systems, including hardware, systems software, applications software, and other related systems.
• Perform disaster recovery operations and data backups.
• Ensure all server, system, and software patches are up to date.
• Collaborate with users to identify and resolve Tier 2-3 issues.
• Protect data, software, and hardware by implementing network security measures.
• Evaluate and develop requirements for network and software technologies, including LANs, WANs, VPNs, routers, firewalls, and related devices.
• Implement, administer, and troubleshoot network devices such as WAPs, firewalls, routers, switches, controllers, servers, VoIP, and VMs.
• Replace faulty network hardware components as needed.
• Maintain, configure, and monitor virus protection software and email applications.
• Monitor and adjust network performance as necessary.
• Install, configure, deploy, and monitor network security architectures, including firewalls, DMZ, router ACLs, and web content filters.
• Respond to IDS cues and anti-virus alerts.
• Continually monitor EEI's networks and systems for security breaches or intrusions.
• Work with the IT team to troubleshoot and resolve security vulnerabilities.
• Clearly articulate IT security enhancement requirements to all EEI staff, both verbally and in writing.
• Provide SME support to business divisions to integrate business requirements into network and cloud architectures.
• Assist with incident response activities related to breaches, including technical and forensic investigations, and report findings and recommendations for further system security enhancements.
• Develop, recommend, and document IT standards, policies, and procedures following best practices.
• Monitor compliance with IT standards, policies, and procedures.
• Participate in developing and conducting training programs as needed.

Requirements

• BS in Computer Science or IT-related field preferred, or equivalent work experience.
• Minimum of three (3) years of hands-on networking experience.
• Experience supporting enterprise Wi-Fi across multiple locations.
• Experience in networking technologies, including TCP/IP, OSPF, STP, HSRP, PPP, NAT, QoS, SNMP, VoIP, ACLs.
• Experience with internal and external DNS.
• Experience with IP Address Management (IPAM) systems.
• Experience with network monitoring tools.
• Experience in network security, including device hardening, IDS/IPS, SIEM, firewalls, IPSec, vulnerability assessment, and intrusion detection.
• Strong understanding of network infrastructure and network hardware.
• Proficiency in LAN/WAN and network security.
• Ability to implement, administer, and troubleshoot network infrastructure devices (wireless access points, firewalls, routers, switches, controllers).
• Knowledge of application transport and network infrastructure protocols.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Knowledge of various circuit types (P2P, Dark and Lit Fiber, MPLS, WAN, MAN, PRIs).
• Knowledge of heterogeneous networking components and routing/switching involving numerous VLANs.

Nice-to-haves

• Master's degree in an IT-related field is a plus.
• Enthusiasm for staying updated with the latest network security threats and solutions.
• Outstanding communication skills, with the ability to explain technical topics to non-technical audiences.
• Strong problem-solving skills and ability to work under pressure.
• Excellent multi-tasking, time management, and organizational skills.
• Ability to identify risks associated with business processes and operations.
• Experience planning, researching, and developing network security policies, standards, and procedures.
• Dependable and flexible when necessary.
• Ability to work with all levels of staff within and outside of IT.
• Self-starter able to work independently and in a team environment.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k plan
• Paid time off
• Tuition assistance
• Wellness incentives and programs
• Transportation subsidy
• Professional development opportunities