Networks C&E Operations Specialist

Ericsson - Plano, TX

Full-time

Plano, TX

Telecommunications

About the position

The Networks C&E Operations Specialist role at Ericsson Inc. is essential for enhancing operational efficiencies and performance improvements within the Market Area North America Regional Operations team. The position focuses on project planning, stakeholder management, and data analysis to drive effective change and support organizational goals.

Responsibilities

• Conduct comprehensive data analysis for various management roles to identify trends and create actionable reports.
• Identify and prioritize areas for potential change based on customer and business needs, driving improvements across functions and processes.
• Support Quarterly Business Review reports by utilizing data and storytelling skills to communicate performance outcomes effectively.
• Apply change management frameworks to support and implement process changes within the region.
• Partner with Area Operations Managers to support cycle time reports and Closeout Package (COP) First Time Right (FTR) reporting, analyzing performance and building data visualizations.
• Assist Senior Construction Managers with end-to-end project management, including project deliverables, financials, and deployment.
• Aid in vendor onboarding and management, monitoring escalations and project utilization with the Area Operations Manager.
• Collaborate with Senior Construction Managers and Field Managers to monitor crew utilization and provide insights for improvements.

Requirements

• A degree in Business Administration, Engineering, or a related field, or equivalent experience.
• Proven experience in data analysis and reporting.
• Ability to adapt to and respond to change effectively.
• Strong skills in delivering results and meeting customer expectations.
• Proficiency in planning and organizing tasks and projects.