New Car Sales Manager

Confidential - Schaumburg, IL

Full-time - Manager

Onsite - Schaumburg, IL

About the position

The New Car Sales Manager is a key member of the management team at a family-owned automotive dealership. This role requires extensive knowledge of vehicle selection, performance, and financing options, as well as the ability to lead and mentor a sales team. The manager will oversee sales activities, ensure customer satisfaction, and maintain high standards of service both for external and internal customers.

Responsibilities

• Directs the sales activities of the dealership personally or through subordinate supervisors.
• Hires, trains, motivates, counsels, and monitors the performance of all salespeople.
• Directs sales staffing and training to enhance the development and control of sales programs.
• Monitors salesperson productivity and performance.
• Maintains and monitors manufacturer standards for customer satisfaction at or above dealership specified standards.
• Attends and monitors product and sales training courses as required by dealership and/or manufacturer.
• Orders/acquires new and used vehicle inventory.
• Administers and monitors factory-sponsored programs.
• Serves as liaison between sales department and other departments.
• Maintains a professional appearance and attends management meetings.
• Handles customer complaints immediately according to dealership guidelines and maintains high customer satisfaction standards.

Requirements

• Valid driver's license.
• Experience in a high-volume new car automotive dealership with a proven track record required.
• Strong communication, presentation, and writing skills.
• Demonstrated ability to close sales and negotiation expertise.
• Able to hold yourself accountable and achieve goals with limited direct supervision.
• Import experience and an impressive work ethic.

Nice-to-haves

• Management experience of at least 1 year (Preferred).
• Sales experience of at least 4 years (Preferred).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Bonus opportunities