New Hire Experience Program Manager

Birmingham, AL

About the position

We are seeking a dedicated and detail-oriented New Hire Experience Program Manager to join our team. This role is crucial in ensuring that new hires have a seamless and engaging onboarding experience that begins upon accepting an offer and extends throughout their first year of employment. The ideal candidate will be responsible for developing and implementing a comprehensive onboarding process for new hires. This role plays a key role in ensuring new employees are informed, prepared and confident for success with the company.

Responsibilities

• Develops and implements a comprehensive onboarding process that engages and supports the new hire experience, aligning new hires with company culture, values, and performance expectations for success from pre-hire through their first year.
• Designs and manages the Southern Company New Employee Orientation program and partners with business and functional units to ensure participants receive timely, relevant communication, and local onboarding training.
• Designs and manages the Southern Company New Hire communications plan to provide intentional and periodic communication with new hires, ensuring they are receiving the equipment, systems, information, HR information, and onboarding support needed within their first year of employment.
• Manages stakeholder relationships across departments to ensure learning continuity with business units, reviewing and enhancing new hire onboarding program content for relevance, alignment and impact with company goals.
• Provides data-driven program evaluation by analyzing program content to assess impact and effectiveness while identifying areas for continuous process improvement and program enhancements.
• Develop and Oversee Onboarding Content: Create and maintain engaging onboarding materials for all new hires, ensuring they are up-to-date.
• Quarterly Onboarding Sessions: Develop and deliver quarterly onboarding sessions to provide new hires with essential information, company culture, and resources.
• Partner with Talent Acquisition: Collaborate closely with the talent acquisition team to ensure a smooth transition from candidate to new hire, providing all necessary onboarding resources.
• Coordinate with Total Rewards: Work with the total rewards team to integrate benefits and compensation information into the onboarding process, ensuring new hires understand their total rewards package.
• Partner with Operating Company stakeholders to ensure effective and complimentary orientation activities.
• Continuous Improvement: Regularly assess and improve the onboarding process based on feedback from new hires and other stakeholders to enhance the overall onboarding experience.

Requirements

• Minimum of 5-7 years of experience in onboarding, talent management, training, or human resources roles.
• Strong organizational and project management skills with the ability to manage multiple onboarding plans simultaneously.
• Excellent communication and presentation skills, with the ability to deliver engaging webinars.
• Ability to collaborate effectively with various departments and stakeholders.
• Proactive and detail-oriented with a passion for enhancing the employee experience.
• Bachelor’s degree in Human Resources, Organizational Development, or a related field preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Planner, Teams) and experience with Learning Management Systems (LMS) or other training software.