New Home Sales Representative

Tri Pointe Homes - Mckinney, TX

Full-time - Entry Level

Mckinney, TX

Real Estate

About the position

Are you interested in joining a company culture where accountability, top performance, and teamwork are valued and rewarded? Tri Pointe Homes is dedicated to insightful design and superior craftsmanship, we are setting a new standard in homebuilding and customer experience. If this sounds like a career for you, apply to be a part of our great team. Tri Pointe Homes Dallas-Fort Worth is looking for an experienced, enthusiastic individual to join our talented group as a New Home Sales Representative.

Responsibilities

• Utilizes all sales and marketing resources that are available to New Home Advisor to achieve the sales and closing goals for the communities assigned.
• Actively participates in traffic driving efforts, including initiating follow-up phone calls to previous traffic and coordinating and hosting public and broker events.
• Promptly meets/greets prospective customers who visit the community and collects completed registration materials from every customer who visits.
• Actively tours with prospective customers through the various homesites/lots to familiarize them with the community layout.
• Ensures that prospects understand where the home will be built, where property lines begin and end, and where neighboring structures will be located.
• When visiting home sites/lots, ensures the sales office and models are appropriately secured and proper signage indicating estimated return time is placed on the sales office entrance door.
• Engages in the Company's defined selling process during product tour to deliver an effective sales presentation.
• Actively seeks to close prospective customers by asking multiple closing-related questions during the presentation.
• Sells the benefits of the community, the reputation of the Company, and the quality and design of company products, construction, and service.
• Effectively communicates the key differentiator touchpoints as to why the customer should purchase a home from the Company versus other builders.
• Explains benefits of energy efficiency and other green features that are showcased throughout the homes.
• Effectively discusses and explains the home building and home buying process to customers.
• Explains and processes sales documentation for prospective customers, including completing the information required to complete the Company's form purchase agreement.
• Performs all necessary follow-up to ensure the successful closing of sales in communities assigned.
• Works collaboratively with other departments, teams, and individuals to ensure that the entire process is seamless from the set-up of model homes to the close of sale and delivery of homes.
• Proactively communicates and responds in a professional and timely manner to all external and internal stakeholders.
• Informs management of opportunities, problems, progress, and support needed, and works with the sales management team to quickly and appropriately resolve issues.
• Manages backlog, maintaining strong lines of communication with customers post-purchase decision.
• Resolves any issues or problems with customers to keep the process moving forward.
• Coordinates and hosts broker previews, promotional events at assigned communities.
• Meets all reporting deadlines in a timely and consistent manner.
• Inputs, updates, and effectively utilizes data in the Company's Customer Relationship Management (CRM) system to drive sales activities.
• Prepares weekly update reports of prospective customer traffic to management.
• Develops knowledge of competitor policies, programs, pricing, and products, as well as consumer demographics.
• Monitors and shops competitive products, providing feedback to management.

Requirements

• Bachelor's degree preferred.
• Real estate license, if required by state law.
• Minimum of 1-2 years of previous sales experience required.
• New home sales experience preferred.
• Knowledge of sales programs, policies, and procedures.
• Current working knowledge of homebuilding and the residential real estate industry.
• Ability to prepare, plan and deliver clear and persuasive sales presentations.
• Proficient in Microsoft applications, including Word, Excel, and Outlook.