Concord Hospitality - Plymouth Meeting, PA
posted 2 days ago
Full-time - Mid Level
Plymouth Meeting, PA
Accommodation
About the position
As a SMERF Sales Manager at a Concord Hospitality property, you will play a crucial role in the hotel's success by developing and fostering business through various sales and marketing strategies. This includes direct sales, telemarketing, direct mail, and conducting tours of the hotel for both guest rooms and event spaces. Your proactive and reactive sales efforts will be essential in driving revenue and ensuring customer satisfaction.
Responsibilities
- Foster Business with proactive and reactive sales efforts.
- Provide excellent customer service to our clients with speed and efficiency in returning calls and bookings.
- Exude proactive planning, organizational skills and keen sense of pricing for overall efficiency of department.
- Provide excellent follow through on details to account and to hotel departments.
- Be the face of the hotel at all industry events with property representation of professionalism and character.
- Work with 3rd party booking sites, Concord revenue management and city convention centers for maximization of key city-wide events.
- Meet and exceed all monthly revenue and sales calls goals.
- Documentation of all sales activities in Delphi or similar sales system for tracking and history.
- Be a team player at all times to assist as needed in the operation of a successful hotel.
Benefits
- Competitive wages
- Medical/dental/vision plans
- Life insurance
- Short-term/Long-term disability options
- 401K options
- Tuition assistance
- Discounted room rates at Concord managed hotels
- Training & development opportunities
- Career advancement opportunities
