New Store Location - Dairy Queen Crew Member - Cleveland Rd. Wooster DQ

About the position

The Dairy Queen Crew Member position at Bell Stores Incorporated is focused on delivering exceptional customer service in a fun and fast-paced environment. The role involves being an ambassador for the Dairy Queen brand, ensuring a positive experience for all fans, and maintaining high standards of food safety and cleanliness.

Responsibilities

• Be an ambassador of the Dairy Queen DQ brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• Exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements

• High school diploma or GED
• Ability to communicate positively with fans and co-workers constantly during shifts
• Ability to work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene and promptness
• Ability to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift
• Ability to stock ice in soft drink dispensers and use sanitizing solutions
• Ability to perform under pressure in a high volume DQ restaurant including moving and responding quickly for long periods of time
• Ability to work in and out of different temperature ranges
• Ability to handle food/drinks/treats and food/drink/treat products constantly
• Ability to read order monitors and recall and communicate products and contents

Nice-to-haves

• Eager to lead and take ownership in tasks
• Ability to create smiles and stories for fans
• Maintain a positive attitude at all times

Benefits

• Part-time and full-time positions available
• Competitive hourly wage of $13.25