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Newport Aquarium - Newport, KY

posted about 2 months ago

Part-time - Entry Level
Newport, KY
Animal Production and Aquaculture

About the position

The Foods Host at Newport Aquarium is a part-time role focused on providing exceptional customer service in a food and beverage setting. The position involves adhering to safety protocols, maintaining cleanliness, and ensuring a positive guest experience while working independently and as part of a team.

Responsibilities

  • Perform and implement all Herschend Enterprises' Core Values and Newport Aquarium Guest Experience Standards.
  • Maintain a positive attitude and appearance while assisting guests.
  • Arrive on time and ready to work all scheduled shifts according to uniform standards.
  • Prioritize safety while working at Newport Aquarium.
  • Maintain appropriate guest and team member relations to ensure satisfaction.
  • Demonstrate strong customer service and interpersonal skills.
  • Maintain store cleanliness in accordance with food safety guidelines.
  • Handle cash properly and maintain PCI compliance.
  • Maintain a friendly and proactive approach to guests and team members.
  • Cross train in other food and beverage areas as needed.
  • Contribute to a satisfying and energetic work environment.

Requirements

  • Prior cash handling and point of sale experience is a plus.
  • Strong public speaking skills and ability to communicate in English; knowledge of other languages is a plus.
  • Ability to think clearly and react quickly to changes or stressful situations.
  • Previous guest service, food industry, or retail experience preferred.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.
  • Successful completion of pre-employment background check.
  • Ability to remain stationary for long periods, ascend/descend stairs, bend and stoop.
  • Physical strength to lift up to 25 pounds.

Nice-to-haves

  • Experience in the food industry or retail.
  • Knowledge of other languages.

Benefits

  • Profit Sharing and 401K Plan with company match.
  • Free entrance for you and your dependents to most Herschend Enterprises' properties.
  • Earn 1 General Admission complimentary ticket per pay period.
  • Discounts at Sharky's Café, Sweet Dreams Candy Company, and the gift shop.
  • Discounted tickets and annual passes for friends and family.
  • Training and development opportunities.
  • Access to Grow U programs for education without debt.
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