Newsroom Editor - Central Hub

$37,440 - $43,680/Yr

Business Wire - San Francisco, CA

Full-time - Entry Level

San Francisco, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Newsroom Editor at Business Wire is responsible for the accurate and efficient preparation and transmission of news releases. This role involves working collaboratively within the Newsroom Operations team to ensure successful operations and client satisfaction. The position requires attention to detail, strong communication skills, and the ability to manage multiple tasks under tight deadlines.

Responsibilities

• Format, edit and proofread press releases quickly and accurately.
• Code each release based on client requests for distribution and suggest beneficial circuits.
• Contact clients regarding potential errors in press releases.
• Assess the authenticity of press release orders and escalate issues as necessary.
• Monitor incoming orders and ensure timely handling of all requests.
• Assist other Newsroom teams with overflow orders as needed.
• Perform shift-change duties and maintain up-to-date knowledge of Business Wire products and services.
• Field client questions regarding distribution options and assist with order submissions.
• Provide membership information and set up new accounts when appropriate.
• Collaborate with sales and other departments as necessary.
• Communicate technical issues to the Service Desk or Web Support teams promptly.
• Authorize credit card payments when necessary.
• Run and submit the daily distribution report to the billing department.

Requirements

• Bachelor's degree
• Excellent communication and customer service skills
• Ability to work effectively in a team environment
• Ability to multitask and prioritize workflow under tight deadlines
• Strong attention to detail
• Ability to exercise good judgment
• Basic technical skills and computer literacy, including proficiency in MS Word and Excel
• Demonstrated reliability through good attendance and punctuality
• Courteous and professional phone manner
• Professional demeanor
• Flexibility with schedule as needed.

Benefits

• Ability to work remotely
• Excellent health benefits starting on the first day of employment
• $100 monthly fitness allotment
• Tuition reimbursement program
• Enhanced mental health resources
• 401(k) plan with generous company match
• Annual profit sharing contribution (subject to company performance)
• PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!