Navy Exchange Service Command - Virginia Beach, VA

posted 2 months ago

Part-time - Entry Level
Virginia Beach, VA
General Merchandise Retailers

About the position

The Supervisory Sales Associate plays a crucial role in representing the company to both customers and associates. This position focuses on enhancing customer experience, leading a team of associates, and maintaining a positive work environment. The associate will be responsible for customer engagement, product knowledge, and ensuring the store's operational efficiency while promoting a culture of continuous learning and service excellence.

Responsibilities

  • Proactively engage with customers and assess their needs.
  • Direct customers to merchandise and inform them about promotions and events.
  • Maintain store appearance and organization.
  • Cross-sell and upsell products based on customer needs.
  • Process transactions using a Point-of-Sales system and handle cash accurately.
  • Complete inventory processes and ensure merchandise is properly checked in.
  • Provide leadership and training to sales associates, offering coaching and feedback.
  • Adhere to assigned work schedules and ensure follow-through on assignments.

Requirements

  • High school diploma or GED required.
  • 1-2 years of retail or relevant work experience required.
  • 1 year of lead or supervisory experience preferred.
  • Strong interpersonal and communication skills.
  • Basic math skills for handling cash and transactions.

Nice-to-haves

  • Experience with Point-of-Sales systems.
  • Knowledge of current retail trends and product features.

Benefits

  • Competitive hourly wage of $18.
  • Flexible scheduling options for part-time work.
  • Opportunities for professional development and training.
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