(NEX OCEANA) SALES ASSOCIATE LADIES

Navy Exchange Service Command - Virginia Beach, VA

Full-time - Entry Level

Virginia Beach, VA

General Merchandise Retailers

About the position

The Sales Associate for Ladies at Navy Exchange Services (NEX) Oceana is responsible for providing exceptional customer service and promoting the company's brand and image. This role involves engaging with customers, assisting them in recognizing their needs for products and services, and maintaining a positive store environment. The associate will also handle sales transactions and inventory management while ensuring a welcoming atmosphere for all customers.

Responsibilities

• Proactively engage and connect with customers to understand their needs.
• Direct customers to merchandise and inform them about promotions and events.
• Provide premier customer service and build positive relationships with customers.
• Maintain store appearance and organization.
• Cross-sell and upsell products based on customer needs and current trends.
• Process sales transactions using a Point-of-Sales system, including cash handling and discounts.
• Complete inventory processes and ensure merchandise is accurately ticketed.
• Adhere to assigned work schedules and complete work assignments accurately.

Requirements

• Basic knowledge of products and merchandise.
• Strong interpersonal and communication skills.
• Ability to read, write, and interpret instructional documents.
• Basic math skills for handling transactions and inventory.
• Ability to multi-task and work as part of a team.

Nice-to-haves

• Retail experience preferred but not required.
• High school graduate or equivalent preferred.

Benefits

• Flexible working hours including early mornings, evenings, weekends, and holidays.