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Night Audit/Front Desk Agent
$35,360 - $35,360/Yr
Days Inn - Coeur d'Alene, ID
posted about 2 months ago
Part-time - Entry Level
Coeur d'Alene, ID
Accommodation
About the position
The Night Audit/Front Desk Agent position at Days Inn involves providing excellent customer service during overnight shifts. The role requires multitasking in a fast-paced environment, handling guest requests, managing reservations, and performing various cleaning and laundry duties. The ideal candidate will be reliable, self-motivated, and able to work independently while maintaining a clean and organized workspace.
Responsibilities
- Answer phones and make reservations.
- Accommodate guest requests and provide excellent customer service.
- Set up breakfast and perform laundry duties.
- Clean public and work areas during downtime.
- Stay awake and alert during overnight shifts.
- Follow attendance policy and maintain reliability.
Requirements
- Excellent communication and customer service skills.
- Ability to work overnight shifts and stay awake all night.
- Experience with computers and multi-line phones.
- Ability to lift at least 30 lbs and perform physical activities.
- Strong problem-solving skills and time management abilities.
Nice-to-haves
- Previous hotel experience (1 year preferred).
- Customer service experience (1 year preferred).
Benefits
- Employee discount
