About the position
The Night Audit position at our Memphis, TN location is a full-time role responsible for overseeing night audit duties and managing the front office during the overnight shift. This role is crucial for ensuring smooth operations and providing excellent service to guests during nighttime hours.
Responsibilities
- Oversee night audit duties and ensure accuracy in financial reporting.
- Manage the front office operations during the overnight shift.
- Provide excellent customer service to guests during their stay.
- Handle guest inquiries and resolve any issues that arise during the night.
Requirements
- Previous experience in hotel operations or a similar role is preferred.
- Strong customer service skills and ability to handle guest inquiries effectively.
- Attention to detail and ability to manage financial reporting accurately.
Nice-to-haves
- Experience with hotel management software is a plus.
- Ability to work independently and make decisions during the overnight shift.
Benefits
- Health insurance coverage
- Paid time off
- Employee discounts on hotel stays
