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Night Auditor/GSA
$27,040 - $29,120/Yr
Hilton - Alcoa, TN
posted 2 months ago
Part-time,Full-time - Entry Level
Alcoa, TN
1-10 employees
Accommodation
About the position
The Night Auditor/GSA at Hampton by Hilton is responsible for managing front desk operations during the night shift, ensuring a seamless experience for guests. This role combines customer service with administrative tasks, requiring strong organizational skills and attention to detail.
Responsibilities
- Prepare paperwork and reports.
- Work on the front desk of a hotel.
- Answer the phones.
- Greet guests warmly.
- Get to know the guests and their preferences and ensure that their needs are met.
- Handle Internet check-in and check-out at night.
- Maintain a neat appearance.
Requirements
- Background in customer service and hospitality.
- Strong organizational skills.
- Ability to multitask.
- Strong attention to detail.
- Clerical skills such as using spreadsheets and Microsoft Office.
Nice-to-haves
- Hotel experience: 1 year (Preferred)
Benefits
- Employee discount
- Paid time off
- Professional development assistance
