Night Auditor - Part Time

Staybridge Suites Orlando Airport South - Orlando, FL

Part-time - Entry Level

Orlando, FL

About the position

The Night Auditor is responsible for managing the front office operations during the night shift, ensuring accurate accounting records for the hotel, and providing excellent customer service to guests. This role involves checking in and out guests, balancing financial transactions, and preparing daily revenue reports while maintaining a welcoming environment.

Responsibilities

• Check front office, restaurant, and bar accounting records for accuracy.
• Post and balance charges and settlements in a timely manner.
• Compile information for financial records.
• Assist guests with check-in and check-out processes.
• Provide guests with information about hotel services and local attractions.
• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals.
• Run audit reports and make necessary corrections and adjustments.
• Input revenue, expenses, and allowances onto the PC to generate daily reports.
• Balance all revenue and settlement accounts nightly.
• Maintain files and reset the system for next day operations.
• Ensure all reports and back-up vouchers are complete and filed properly.
• Review and correct discrepancies in the Front Desk System.
• Coordinate with front desk and restaurants/bars for smooth operations.
• Greet customers with a friendly welcome and provide accurate information.
• Complete the registration process and confirm guest information.
• Handle cash and make change as assigned.
• Post charges to guest rooms and house accounts using the computer.
• Promptly answer the telephone and retrieve messages for guests.
• Report unsafe conditions and follow safety procedures.

Requirements

• Knowledge of accounting operations including accounts receivable and accounts payable.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to effectively deal with guest and employee concerns in a friendly manner.
• Ability to access and accurately input information using a computer.
• Ability to read, write, and speak English to communicate with employees and guests.
• Excellent telephone etiquette skills.
• Hearing and visual ability to observe emergency situations.

Nice-to-haves

• Experience in hospitality or hotel management.
• Familiarity with Micros or similar accounting systems.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts