Night Auditor

$35,360 - $35,360/Yr

Hilton - Appleton, WI

Full-time

Appleton, WI

Accommodation

About the position

The Night Auditor at Hilton Appleton Paper Valley is responsible for ensuring the accuracy of front office, restaurant, and bar accounting records. This role involves balancing charges and settlements, assisting guests with check-in and check-out processes, and providing information about hotel services. The position requires attention to detail and excellent customer service skills, as the auditor interacts with guests and handles financial transactions during the night shift.

Responsibilities

• Check front office, restaurant, and bar accounting records for accuracy.
• Post and balance charges and settlements in a timely manner.
• Compile information for financial records.
• Assist guests with check-in and check-out processes.
• Provide guests with information about hotel services and local attractions.
• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals.
• Run audit reports/journals and make corrections as needed.
• Input revenue/expenses/allowances onto the PC to generate daily reports.
• Balance all revenue and settlement accounts nightly.
• Maintain files and reset the system for next day operations.
• Ensure all reports and back-up vouchers are complete and filed properly.
• Review and correct discrepancies in the Front Desk System.
• Coordinate with front desk and restaurants/bars for smooth operations.
• Greet customers with a friendly welcome and provide accurate information.
• Complete the registration process and code electronic keys as appropriate.
• Handle cash and perform accurate arithmetic functions using a calculator.
• Promptly answer the telephone and communicate messages to guests.
• Report unsafe conditions and follow safety procedures.

Requirements

• Knowledge of accounting operations including accounts receivable and accounts payable.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to effectively deal with guest and employee concerns in a friendly manner.
• Ability to access and accurately input information using a computer.
• Ability to read, write, and speak English to communicate with employees and guests.
• Excellent telephone etiquette skills.
• Hearing and visual ability to observe emergency situations.

Nice-to-haves

• Experience in hospitality or hotel management.
• Familiarity with Micros or similar accounting systems.

Benefits

• Room Discounts
• Beverage Discounts