About the position
We are seeking a detail-oriented Night Manager to oversee the day-to-day operations of our retail store during evening hours. The successful candidate will be responsible for ensuring a seamless shopping experience for our customers while maintaining a high level of customer satisfaction and store appearance. This is an excellent opportunity for a retail professional looking to take on new challenges and advance their career. The Night Manager will play a crucial role in managing the store's operations, ensuring that all tasks are completed efficiently and effectively during the night shift. This position requires strong leadership skills, as the Night Manager will supervise store staff and ensure a positive and productive work environment. The ideal candidate will have a proven track record in retail management and a passion for delivering exceptional customer service. Additionally, the Night Manager will be responsible for maintaining the store's cleanliness and organization, managing inventory control, and performing routine maintenance tasks. This role is vital in meeting sales targets and maintaining high levels of customer satisfaction, making it a key position within the retail team.
Responsibilities
- Manage and supervise store staff during evening hours, ensuring a positive and productive work environment.
- Conduct sales and customer service tasks, including ringing up purchases, handling customer complaints, and making recommendations.
- Maintain a clean and organized store, including the sales floor and stockroom.
- Load and unload merchandise as needed, ensuring accurate inventory counts and timely restocking of shelves.
- Manage inventory control by conducting regular stock checks, identifying discrepancies, and making necessary adjustments.
- Maintain a high level of knowledge about products and services, including their features, benefits, and pricing.
- Perform routine maintenance tasks, such as restocking supplies and cleaning equipment.
- Organize and prioritize tasks to meet store goals and objectives, including meeting sales targets and maintaining high levels of customer satisfaction.
Requirements
- Proven sales and customer service experience.
- Ability to operate a cash register and manage cash transactions accurately.
- Experience with inventory control and management.
- Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Excellent retail math skills, with the ability to make accurate calculations and manage cash registers.
- Ability to maintain a high level of knowledge about products and services.
- Experience with maintaining a clean and organized store environment.
- Ability to work independently and as part of a team.
Nice-to-haves
- Ability to relocate before starting work (Preferred)
