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Primeposted about 2 months ago
Full-time - Entry Level
Springfield, MO
Truck Transportation
About the position
We are looking for an eager, self-motivated individual to join our Night Fleet Dispatch team in order to help lead our drivers and our company to success.
Responsibilities
- Analyze dispatch information to ensure ability of driver to meet service standards.
- Monitor compliance relating to Federal DOT (Department of Transportation) regulations relating to hazardous material hauling, HOS (Hours of Service) regulations, accident reporting, and driver personnel records.
- Proactively monitor on-time pickup/delivery performance and freight security using prescribed systems.
- Accurately complete accident reports per company policy.
- Effectively communicate Company policy and service expectations to drivers.
- Coordinate load relays to prevent service failures using prescribed guidelines/procedures.
- Answer multi-line phone in timely manner to maintain communication standards with drivers.
- Process QUALCOMM messages in timely manner.
- Practice punctuality and efficiency when completing all assigned tasks.
- Effectively communicate pertinent information regarding service/driver issues to Day Fleet Manager.
- Complete continuing training as directed by management.
- Practice Company Core Values.
- Schedule is a ROTATION of 4 days on, 4 days off. Overnight shifts.
- This is not a remote position.
Requirements
- Any combination of education, training, and experience providing the following knowledge, skills, and abilities.
- Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly.
- Ability to multitask in dynamic, fast-paced, team oriented environment.
- Good computer and keyboarding skills with the ability to accurately type at 40 WPM.
- Proficient in Excel, Word, and Outlook.
- Flexible schedule with the ability to work at least 48 hours per week and the ability to work overnights and weekends required.
Nice-to-haves
- Basic knowledge of trucking/transportation industry preferred, but not required.
- Four year college degree in supply chain management or other business related field or at least two years management experience preferred.
