Night Guest Laundry Attend-PT-102020

$31,200 - $46,114/Yr

ESA Management - San Carlos, CA

Part-time - Entry Level

San Carlos, CA

Accommodation

About the position

The Night Guest Laundry Attendant (NGLA) is responsible for providing exceptional service to guests during overnight shifts. This role includes assisting with guest check-ins and check-outs, managing laundry duties, and ensuring safety and security protocols are followed. The NGLA plays a crucial role in maintaining the cleanliness and operational standards of the hotel, contributing to a positive guest experience.

Responsibilities

• Assist guests overnight, including checking in and checking out according to company guidelines.
• Process all laundry in compliance with company standards, including treating stains, washing, drying, and folding linens and other items.
• Process all dishware in compliance with company standards, including washing, drying, and packaging.
• Stock housekeeping carts and laundry with appropriate products to maintain PAR levels throughout the building.
• Process reservations, registration, payment, and departures in accordance with company guidelines.
• Set up and maintain the grab and go breakfast in accordance with company standards.
• Conduct periodic daily tours of the property to inspect for cleanliness and maintenance.
• Report all safety and security issues directly to the manager or appropriate authorities.
• Assist with cleaning areas of the hotel as assigned by the manager, including front desk, breakroom, guest laundry, and common areas.

Requirements

• High School Diploma or GED.
• Ability to understand and communicate in English proficiently.
• Ability to operate property management system technology.
• Ability to follow safety rules and procedure manuals.
• Ability to complete routine reports and correspondence.
• Basic math skills for handling measurements and calculations.
• Good judgment and problem-solving skills.

Nice-to-haves

• Experience in a hospitality environment.
• Familiarity with laundry and dishware processing standards.

Benefits

• Weekly Pay
• Competitive Wages
• Employee Recognition Programs
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Employee Perks Program offering discounts to major companies