Night Shift - Operations Coordinator

B&H Worldwide - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Support Activities for Transportation

About the position

The Operations Coordinator at B&H Worldwide Ltd is responsible for managing export operations within the logistics sector, ensuring compliance with regulations, and providing excellent customer service. This entry-level position offers recent graduates the opportunity to grow their careers in a supportive environment, focusing on operational efficiency and customer relationship management.

Responsibilities

• Ensuring export processes comply with AEO regulations and procedures.
• Completing shipments from start to finish within the Export Operations team.
• Reviewing and identifying areas to maximize profitability through proactive file management.
• Maintaining and developing customer relationships alongside relevant departments.
• Following company processes and standard operating procedures to meet KPIs.
• Ensuring timely billing and accurate input of purchase costs for profit reporting.
• Responding to customer quotations in a timely manner.

Requirements

• Excellent customer service skills.
• Attention to detail and sound knowledge of export processes.
• Proven communication skills, both written and verbal.
• Ability to work proactively using own initiative.
• Capacity to build strong relationships with customers.
• Strong IT skills, particularly in Microsoft Word, PowerPoint, and Excel.
• Excellent process and planning skills.
• Strong commercial awareness regarding the impact of actions.

Nice-to-haves

• Export experience is preferable.
• Proven industry experience in logistics.
• Solid background in US Customs law and procedures.
• Dangerous Goods Compliance is an advantage.

Benefits

• Career growth opportunities in a supportive environment.
• Working with an award-winning team and industry-leading systems.