About the position
Become a Part of the NIKE, Inc. Team. NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game. To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry. The future of Nike has never looked better. Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all. In order to stay at the top of our game, we're always looking to level-up with outstanding people who provide the kind of above-and-beyond service that inspires Nike fans for life! As a member of Nike Retail, you'll be part of a diverse & inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and an overall benefits package that's among the best around, we're pretty confident you're gonna love it here! If you love leading people and have a passion for retail, then the Overnight Nike Coach position is right up your alley. We're here to deliver a premium experience for our Nike teammates and our consumers, and a Coach plays a vital role in making this happen. Your understanding of store operations brings clarity to your team, and your ability to empower peers and direct reports gets results. In addition to shared leadership responsibilities, you will focus on one of five Areas of Expertise where you'll gain critical experiences that help propel you along your development journey. Selling and Service: The center of all we do. Ensures a flawless consumer journey by providing encouragement, connection and product knowledge. Team and Culture: Prioritizes teammates through hiring, developing, and retaining critical talent. Operational Excellence: Fosters and maintains a safe, organized, and efficient workplace. Visual Merchandising: Focuses on intentional storytelling while obsessing sport and style. Digital: Enhances and grows the connection from online and offline services with in-store tools. No matter the location or position, every Nike employee shares one unifying mission: To bring inspiration and innovation to every athlete in the world. If you have a body, you're an athlete.
Responsibilities
- Deliver a premium experience for Nike teammates and consumers.
- Empower peers and direct reports to achieve results.
- Focus on one of five Areas of Expertise: Selling and Service, Team and Culture, Operational Excellence, Visual Merchandising, or Digital.
- Ensure a flawless consumer journey by providing encouragement, connection, and product knowledge.
- Prioritize teammates through hiring, developing, and retaining critical talent.
- Foster and maintain a safe, organized, and efficient workplace.
- Focus on intentional storytelling while obsessing over sport and style.
- Enhance and grow the connection from online and offline services with in-store tools.
Requirements
- Three years of retail and/or consumer service experience.
- One year of leadership experience.
- Demonstrated ability to recruit, build and lead high-performing teams.
- Enthusiasm for engaging with consumers and inspiring them to become Nike Members.
- Digital literacy and a desire to learn and adapt to technology needs with agility.
- Flexibility and willingness to work a combination of mornings, evenings, weekends, overnights, and holidays based on the needs of the business.
- Ability to communicate in English.
- High school diploma or GED preferred; completion of post-secondary education will be considered a plus.
Nice-to-haves
- Completion of post-secondary education.
Benefits
- Generous employee discount.
- Total rewards package that includes transportation and financial health support.
- Opportunities for personal growth and professional development.
- Casual work environment.
- Diverse and inclusive culture.
