NOC Incident Manager
Atec Wireless•Littleton, CO
483d•$124,800 - $145,600
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About The Position
The Incident Manager for the Wireless NOC will oversee the 24/7 Network Operations Center, focusing on the management of incidents related to the 5G platform. This role involves leading teams in monitoring, troubleshooting, and restoring services while ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs). The Incident Manager will also be responsible for process improvements and maintaining high service availability.
