Non-Profit Career Counselor

Homeless Emergency Project Incorporated - Clearwater, FL

Full-time - Entry Level

Clearwater, FL

Social Assistance

About the position

The Career Counselor at the Homeless Emergency Project provides essential employment and career-related services aimed at achieving job placement, retention, and career advancement for individuals seeking economic security. This role involves individual and group counseling, job search coaching, and the administration of assessments while maintaining client records and preparing reports. The Career Counselor also conducts workshops and engages with participants to enhance their job search strategies and skills.

Responsibilities

• Conduct individual and group counseling sessions to help participants make informed career decisions.
• Assist and guide participants through occupational exploration and career decision-making processes.
• Prioritize and deliver established curriculum supporting financial literacy.
• Determine appropriate assessments and interventions required to assist participants.
• Analyze and interpret career assessment results and incorporate them in career counseling and job coaching sessions.
• Teach and coach participants in self-directed job search strategies.
• Provide resume/cover letter critiques and interview skills training.
• Maintain professional decorum when working with HEP visitors, clients, staff, and community members.
• Engage participants to use online resources for researching employers and current employment opportunities.
• Develop and conduct career/job search, resume development, and interviewing skills workshops.
• Assist with and/or coordinate logistical and administrative details for career fairs, on-campus interview schedules, job listing service, and special career events.
• Evaluate clients' education, training, work history, interests, and skills to develop a successful employment plan.
• Provide follow-up services to maximize job retention, facilitate wage progression, and encourage further education.
• Provide information and referrals to educational/training programs and other community supports.
• Meet all required performance standards including established monthly outcomes.
• Attend weekly staff meetings and other meetings/training as required.
• Adhere to Program Operating Procedures.
• Conform to HIPAA regulations.
• Perform other related duties as assigned.

Requirements

• Bachelor's degree in human or social services preferred.
• Minimum of two (2) years' experience as an employment counselor in workforce development, job training, adult education, or adult development programs.
• Working knowledge of workforce development principles, theories, and practices.
• Demonstrated ability to establish priorities, implement plans, and meet deadlines.
• High degree of knowledge and training working with diverse populations.
• Ability to collaborate with community offices and organizations to establish effective support networks.
• Basic knowledge of severe and persistent mental illness and substance abuse.
• Knowledge of the functions of case management.
• Enhanced knowledge of resources in the community available for the homeless population.
• Strong oral and written communications and people skills.
• Strong organizational, time management, and data management skills.
• Ability to work effectively individually and as part of a team.
• Ability to multi-task and problem solve under pressure and easily adapt to change.
• Ability to always provide excellent customer service.
• Strong Microsoft Office 365 Suite (Outlook, Word, Excel, PowerPoint) skills.
• Ability to resolve conflicts diplomatically and make professional judgments.

Nice-to-haves

• Experience in conducting workshops, developing presentations, and project facilitation.

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Professional development assistance
• Life insurance