Mission San Jose Mortgage - Raleigh, NC

posted 6 days ago

Part-time,Full-time - Entry Level
Remote - Raleigh, NC
Insurance Carriers and Related Activities

About the position

We are seeking a Loan Officer who will evaluate, authorize, and process loan applications for individuals and businesses. This role involves acting as a liaison between customers and our financial institution, ensuring that qualified applicants can acquire loans in a timely manner. The position is fully remote and offers flexible scheduling, allowing employees to choose their own hours.

Responsibilities

  • Evaluate credit worthiness by processing loan applications and documentation within specified limits.
  • Interview applicants to determine financial eligibility and feasibility of granting loans.
  • Determine all applicable ratios and metrics and set up debt payment plans.
  • Communicate with clients either to request or to provide information.
  • Justify decisions (approvals/rejections) and report on them.
  • Complete loan contracts and counsel clients on policies and restrictions.
  • Update job knowledge on types of loans and other financial services.
  • Maintain and update account records.
  • Assess customer needs, explore all options and introduce different types of loans.
  • Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas.
  • Go the 'extra mile' to build trust relationships, customer loyalty and satisfaction throughout the underwriting process.
  • Operate in compliance with laws and regulations and adhere to lending compliance guidelines.

Requirements

  • Proven working experience as a loan officer.
  • Familiarity with computers and banking applications/software.
  • Solid understanding of direct/indirect lending products and practices.
  • Excellent communication and interpersonal skills.
  • Customer satisfaction orientation and sales competencies.
  • Ability to work in a goal-oriented environment.
  • BS degree in finance, economics or a related field.

Benefits

  • Flexible schedule
  • Work from home
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