NOW HIRING* Bilingual Customer Service Assistant ($16/hour)

$33,280 - $35,360/Yr

Direct Talent Solutions - Boca Raton, FL

Full-time

Boca Raton, FL

About the position

The Bilingual Customer Service Assistant position at Direct Talent Solutions involves engaging with clients, third parties, providers, and insurance companies. The role requires fluency in both English and Spanish, strong communication skills, and proficiency in computer use. The assistant will perform various tasks including data entry, handling communications, and processing claims, all while providing excellent customer service in a fast-paced environment.

Responsibilities

• Perform general data entry tasks
• Handle incoming calls and other communications
• Analyze and process all claims and verify accuracy
• Record information as needed
• Prepare and circulate reports as needed
• Perform additional duties as required

Requirements

• Fluency in English and Spanish
• Clear and effective phone communication skills
• Strong customer service abilities
• Proficiency in Microsoft Office Suite
• Capacity to manage a heavy workload in a fast-paced environment
• Excellent organizational skills, multitasking, and prioritization
• Team-oriented mindset

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid holidays
• Paid time off
• Vision insurance