Now Hiring - Data Entry Clerk / Operator - San Fernando Valley

$37,440 - $41,600/Yr

LIFE ALERT CALL CENTER - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

About the position

Life Alert Emergency Response is currently seeking dedicated entry-level Data Entry Administrative Operators for our Encino, California call center. This is an entry-level position, and we will provide comprehensive training to ensure you are well-prepared for your role. Founded in 1987, Life Alert has established itself as a leader in the emergency response customer service industry, and we are expanding due to the ever-growing senior market. Our mission is to save lives by providing unique technology and services that enable individuals to live at home with independence and comfort, ensuring they feel safe and at peace. If you are passionate about helping people, understand the importance of customer service, and are looking for a rewarding long-term career, Life Alert is the ideal company for you. As a Data Entry Clerk/Operator, you will be responsible for handling inbound and outbound telephone calls to new subscribers. Your primary duties will include verifying, entering, and checking subscriber account information and updates in our system. You will also perform light data entry of updated customer information while maintaining confidentiality of all information obtained during your employment. This position requires availability to work weekends, with shifts available during the day (9am - 5:30pm) and swing shifts (3pm - 11:30pm). The compensation for this role ranges from $18 to $20 per hour, depending on your work history and experience.

Responsibilities

• Handling inbound and outbound telephone calls to new subscribers.
• Verifying, entering, and checking subscriber's account information and updates on our system.
• Performing light data entry of updated customer information.
• Maintaining confidentiality of information obtained in the course of employment.

Requirements

• Bilingual in Spanish preferred.
• Customer service skills.
• No prior experience needed; we will train you.
• Proficiency in English.
• Basic knowledge of Microsoft Office.
• High school diploma or GED required.
• Typing skills with a minimum speed of 35 WPM.

Nice-to-haves

• Prior stability in employment and customer service experience is a plus.
• Solid keyboarding skills.
• Knowledge or skilled in Microsoft Office is a plus.
• Ability to carry yourself in a positive manner on a daily basis.
• Excellent attendance and punctuality in the workplace.
• Organizational skills with the ability to prioritize and multi-task.
• Flexibility and openness to new ideas and processes.

Benefits

• Paid training
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• On-the-job training
• Vision insurance
• Flexible schedule
• Referral program