Now Hiring - Data Entry Clerk / Operator - San Fernando Valley

$37,440 - $41,600/Yr

Unclassified - Los Angeles, CA

Part-time - Entry Level

Los Angeles, CA

About the position

Life Alert Emergency Response is currently seeking dedicated entry-level Data Entry Administrative Operators for our Encino, California call center. This is an entry-level position, and we will provide training to the selected candidates. Founded in 1987, Life Alert has established itself as a leader in the emergency response customer service industry, expanding due to the growing senior market. Our mission is to save lives by providing unique technology and services that enable individuals to live independently and comfortably at home, ensuring they feel safe and at peace. If you have a passion for helping people, understand the importance of customer service, and are looking for a rewarding long-term career, Life Alert is the right company for you. The work hours for this position require availability to work weekends, with shifts available in both day and evening formats. The day shift runs from 9 AM to 5:30 PM, while the swing shift is from 3 PM to 11:30 PM. Compensation for this role ranges from $18 to $20 per hour, depending on work history and experience. As a Data Entry Administrative Operator, you will be responsible for handling inbound and outbound telephone calls to new subscribers, verifying and entering subscriber account information, and performing light data entry of updated customer information. Maintaining confidentiality of information obtained during employment is crucial in this role.

Responsibilities

• Handling inbound and outbound telephone calls to new subscribers.
• Verifying, entering, and checking subscriber's account information and updates on our system.
• Performing light data entry of updated customer information.
• Maintaining confidentiality of information obtained in the course of employment.

Requirements

• High school diploma or GED required.
• Minimum typing speed of 35 WPM.
• Ability to communicate in a professional manner with a positive tone.
• Organizational skills with the ability to prioritize and multi-task.
• Flexibility and openness to new ideas and processes.

Nice-to-haves

• Prior stability in employment and customer service experience is a plus.
• Knowledge or skills in Microsoft Office is a plus.
• Bi-lingual or Spanish speakers are a plus.

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid holidays
• Paid time off
• Vision insurance