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Dunkin' Brands - Burlington, NC

posted 2 months ago

Part-time,Full-time - Entry Level
Onsite - Burlington, NC
Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)

About the position

The Crew Member position at Dunkin' Donuts involves delivering exceptional guest experiences in a fast-paced restaurant environment. Crew members are responsible for preparing products according to operational standards, serving them with enthusiasm, and working collaboratively with team members to ensure customer satisfaction. This role requires adherence to food safety guidelines and maintaining a clean and organized workspace.

Responsibilities

  • Deliver great and friendly guest experiences.
  • Prepare products according to operational and quality standards.
  • Serve products with enthusiasm in a clean, fast-paced environment.
  • Work as part of a team to meet guest needs.
  • Respond positively to coaching and feedback.
  • Communicate effectively with team members.
  • Learn and execute multiple tasks efficiently.
  • Set the team up for success by cleaning and restocking.
  • Provide legendary guest service and resolve guest issues with empathy.
  • Follow brand standards, recipes, and systems.
  • Maintain a neat and clean appearance and adhere to dress code.
  • Execute restaurant standards and marketing initiatives.
  • Handle POS transactions and payments accurately.
  • Prepare and deliver all products according to brand standards.

Requirements

  • Experience in a restaurant environment is preferred.
  • Ability to work well in a team and interact respectfully with others.
  • Strong communication skills.
  • Ability to learn and execute multiple tasks.
  • Punctuality and regular attendance.

Benefits

  • Employee discount
  • Flexible schedule
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