NOW HIRING - Fraud Analyst Wednesday November 20th, 9am to 4pm

$28,080 - $34,320/Yr

Cbe Companies - Clarksville, TN

Full-time - Entry Level

Clarksville, TN

Administrative and Support Services

About the position

As a Fraud Analyst at CBE Companies, you will represent the client on the phone to consumers, engaging in both inbound and outbound calling efforts. The role focuses on building effective relationships with customers to help problem-solve and prevent fraud, while navigating multiple systems efficiently during calls. The position aims to protect the client's brand reputation and create a positive customer experience.

Responsibilities

• Engage in inbound and outbound calls to consumers.
• Utilize effective relationship-building skills to partner with customers.
• Problem-solve to prevent fraud and protect the client's brand reputation.
• Navigate multiple systems efficiently during phone calls.

Requirements

• High School Diploma or equivalent.
• Six months of customer service experience preferred.
• One year of experience in a Windows-based computer environment.

Nice-to-haves

• Experience in a call center environment.
• Strong communication skills.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance