NOW HIRING - Fraud Analyst Wednesday November 20th, 9am to 4pm

$28,080 - $34,320/Yr

Cbe Companies - Clarksville, TN

Full-time - Entry Level

Clarksville, TN

Administrative and Support Services

About the position

As a Fraud Analyst at CBE Companies, you will represent the client on the phone to consumers, engaging in inbound and outbound calling efforts. The role focuses on building effective relationships with customers to help problem-solve and prevent fraud, while navigating multiple systems efficiently. The position emphasizes protecting the client's brand reputation and creating a positive customer experience.

Responsibilities

• Engage in inbound and outbound calls to consumers.
• Utilize effective relationship-building skills to partner with customers.
• Help problem-solve to prevent fraud.
• Navigate multiple systems during phone calls.
• Focus on protecting the client's brand reputation.
• Create a positive customer experience.

Requirements

• High School Diploma or GED.
• 1 year of experience in a Windows-based computer environment.
• Customer service experience preferred (6 months).

Nice-to-haves

• Experience in a customer service role for at least 6 months.

Benefits

• Health savings account
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Referral program