TJX - Orlando, FL

posted about 2 months ago

Full-time - Entry Level
Orlando, FL
501-1,000 employees
General Merchandise Retailers

About the position

The Retail Associate at Marshalls is responsible for delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational standards. This role involves cross-training in various store areas to support business needs and embodying the company's customer experience principles.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with all customers.
  • Adhere to operational, merchandise, and loss prevention standards.
  • Accurately ring customer purchases and returns, counting change back according to established procedures.
  • Promote credit and loyalty programs.
  • Maintain and uphold merchandising philosophy and follow established procedures and standards.
  • Process and prepare merchandise for the sales floor according to company standards.
  • Participate in store recovery as needed throughout the day.
  • Maintain organizational, cleanliness, and recovery standards for the sales floor and the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Effective collaboration with peers and supervisors.
  • Retail customer experience preferred.

Benefits

  • Associate discount
  • EAP
  • Smoking cessation program
  • Bereavement leave
  • 401(k) Associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union access
  • Referral bonuses
  • 401(k) match for eligible employees
  • Medical, dental, and vision insurance
  • HSA and health care FSA options
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays, vacation, and sick leave
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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