About the position

The Nurse Aide I/Clinical Secretary plays a crucial role in providing secretarial support to patients, families, and professional staff, ensuring efficient and customer-oriented service delivery. This position actively supports WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of a Registered Nurse, emphasizing dignity, respect, information sharing, participation, and collaboration in care delivery.

Responsibilities

  • Provide secretarial support to patients and families.
  • Assist professional staff in delivering patient care.
  • Communicate and share information with patients and families.
  • Encourage and support patient and family participation in care and decision-making.
  • Collaborate with patients, families, and healthcare staff in care delivery.

Requirements

  • High School Diploma or Equivalent required.
  • Nurse Aide I licensure required.
  • 1 year of healthcare experience preferred.
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