Maine Medical Center - Portland, ME
posted 4 months ago
The Nursing Unit Administrative Secretary for the Medical Surgical unit at MaineHealth plays a crucial role in providing a supportive and customer-focused introduction to Maine Medical Center. This position involves continuous professional interaction with customers while delivering full clinical support. The responsibilities require effective decision-making, prioritizing tasks, resource allocation, and strong communication skills. As an essential member of the healthcare team, the administrative secretary directs the flow of the unit in collaboration with lead positions to ensure a safe, patient-centered care environment. In this role, the administrative secretary will engage with patients, visitors, and staff, responding to their needs in a professional manner. The position demands a positive attitude, high energy level, and the ability to act quickly in a high-stress environment. The secretary will be responsible for maintaining accurate patient charts, managing supply orders, and utilizing various computer systems and applications for data collection and patient charging. The ability to remain impartial while addressing initial issues, complaints, and problems is essential, as is the capacity to thrive in a high-volume, fast-paced setting. MaineHealth, recognized as one of America's Best Large Employers in 2022 by Forbes, is a not-for-profit integrated health system committed to the health of its communities. With a workforce of approximately 22,000 care team members, MaineHealth provides comprehensive healthcare services to over 1.1 million residents in Maine and New Hampshire. The organization values the well-being of its employees and the communities it serves, fostering a work environment characterized by commitment, compassionate care, and continuous improvement. Joining MaineHealth means being part of a team that values collaboration and professional growth, with opportunities to enhance your skills and advance your career.