NX CAD Application Engineer

$180,000 - $180,000/Yr

Saratech - Mission Viejo, CA

posted 6 days ago

Full-time - Mid Level
Mission Viejo, CA
Professional, Scientific, and Technical Services

About the position

The NX CAD Application Engineer at Saratech is responsible for providing technical expertise and support for NX CAD products, ensuring effective implementation and customization to meet client needs. This role involves both presales and post-sales support, including software demonstrations and user training, while collaborating with clients to enhance their design processes. The ideal candidate thrives in a fast-paced environment, enjoys solving complex problems, and is committed to customer satisfaction.

Responsibilities

  • Provide technical expertise and support for NX CAD products, including troubleshooting and resolving issues related to network and software/hardware performance.
  • Provide higher-level technical support to extend customers' abilities to apply CAD solutions to meet design challenges.
  • Perform pre/post sales customer support including software demonstrations.
  • Implement, configure, and customize CAD software to meet business requirements.
  • Work closely with clients to analyze their current processes, identify areas for improvement, and integrate Siemens NX CAD solutions effectively.
  • Develop user training materials and conduct training sessions to enhance the adoption of CAD tools such as Siemens NX.
  • Develop a foundational knowledge of the standards and regulatory requirements affecting the design and manufacture of products.
  • Contribute to future software releases by prioritizing known product defects and communicating customer feedback to Siemens' product development teams.
  • Collaborate with cross-functional teams to ensure the successful deployment of CAD template and preferences strategies.
  • Keep up to date with the latest industry trends, technologies, and best practices in CAD.
  • Contribute to the continuous enhancement of CAD offerings based on customer feedback.
  • Gain further knowledge of CAD/CAM/CAE/PLM solutions and market needs.

Requirements

  • Bachelor's or master's degree in engineering.
  • 3 years of experience or more in NX CAD and advanced functionality like automation and/or advanced surfacing.
  • Strong understanding of engineering processes and product development cycles.
  • Experience with engineering tools like CAD, CAM, CAE, PLM.
  • Proficient in one or more programming or scripting languages or NX automation.
  • Exceptional problem-solving abilities and analytical skills.
  • Excellent communication and interpersonal skills to effectively interact with clients and team members.
  • Project management experience is a plus.
  • US Citizen for ITAR related work.

Nice-to-haves

  • Experience with advanced surfacing in NX CAD.
  • Familiarity with project management methodologies.

Benefits

  • Medical, dental, and vision coverage for employees and dependents.
  • 401k plan with company matching.
  • Discretionary Time Off vacation policy after 90 days of employment.
  • 8 paid holidays per year, with an extra floater holiday for non-exempt employees.
  • 32 sick hours per year for full-time employees.
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