Observability Advisor - REMOTE

$262,800 - $361,350/Yr

Splunk

Full-time - Mid Level

Remote

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Observability Advisor at Splunk plays a crucial role in expanding the company's business by increasing the number of multi-product customers. This strategic position involves engaging with prospects and existing customers to enhance product usage, improve deal sizes, and drive customer base expansion through innovative solutions. The advisor will collaborate with sales teams and strategists to promote Splunk's Observability solutions and provide mentorship to ensure impactful customer interactions.

Responsibilities

• Partner with Regional Sales Managers to develop account and sales plans for customers to increase the mix of products and capabilities related to Observability
• Interlock and work with the Worldwide Observability Strategists to help identify, define and promote repeatable problem solving solutions and drive the GTM strategy
• Provide expertise and mentorship around the Observability portfolio of solutions, enabling sales to have impactful conversations with key personas
• Assist Sellers by leading Observability Sales Activities with customers that support Qualification, Solution Definition, and Validation of our ITOps/Observability Solutions
• Inform theater sales leadership on GTM account/execution progress, competitive insights and partner ecosystem developments
• Publish thought-leadership content online and speak at customer and partner meetings and events
• Build, promote, and support customer community development opportunities such as user group meetings or executive roundtable discussions
• Educate on GTM campaigns, target personas and personalized communication
• Understand and help identify the ITOps/Observability competitive landscape within accounts and collaborate with account teams and Strategists to develop positioning tactics
• Act as the point of liaison for Observability solution area information sharing amongst theater and partner resources.

Requirements

• 5-10 years of experience in a customer-facing role in enterprise/SaaS software environment
• Prior Observability or Security Solutions selling experience
• Practitioner expertise with IT Operations, Security or Observability capabilities is a plus
• Demonstrate deep understanding of industry & competitive insights in the AIOps and Observability markets
• Comfortable enabling others with Observability solution sales knowledge
• Thrives in an open, always changing, and exciting team environment
• Able to work independently and remotely with other members of your team and corporate functions
• Demonstrates a record of use-case positioning with a 'C' suite persona, supporting large and sophisticated customer deployment decisions
• Strong executive presence, including communication and presentation skills to both large and small crowds
• Adept at developing solution focused business plans for sales scaling, sales campaigns, new product introduction (NPI) and/or advisory programs
• Familiarity with & comfortable using value based selling tools, account-targeting strategies and methods to drive & lead sales motions, knowledge of MEDDIC or challenger methodologies is valued

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan and match
• Paid time off
• Equity or long-term cash awards