Observability Advisor - REMOTE

$262,800 - $361,350/Yr

Splunk

Full-time - Mid Level

Remote

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Observability Advisor at Splunk plays a crucial role in expanding the company's business by increasing the number of multi-product customers. This strategic position requires a knowledgeable individual to engage with prospects and existing customers, enhancing product usage and deal sizes while promoting new solutions and value-driven expansions.

Responsibilities

• Partner with Regional Sales Managers to develop account and sales plans for customers to increase the mix of products and capabilities related to Observability
• Interlock and work with the Worldwide Observability Strategists to help identify, define and promote repeatable problem solving solutions and drive the GTM strategy
• Provide expertise and mentorship around the Observability portfolio of solutions, enabling impactful conversations with key personas and developing complete solutions
• Assist Sellers by leading Observability Sales Activities with customers that support Qualification, Solution Definition, and Validation of ITOps/Observability Solutions
• Inform theater sales leadership on GTM account/execution progress, competitive insights and partner ecosystem developments
• Publish thought-leadership content online and speak at customer and partner meetings and events
• Build, promote, and support customer community development opportunities such as user group meetings or executive roundtable discussions
• Educate on GTM campaigns, target personas and personalized communication
• Identify the ITOps/Observability competitive landscape within accounts and collaborate with account teams to develop positioning tactics
• Act as a liaison for Observability solution area information sharing among theater and partner resources.

Requirements

• 5-10 years of experience in a customer-facing role in enterprise/SaaS software environment
• Prior experience in Observability or Security Solutions selling
• Practitioner expertise with IT Operations, Security or Observability capabilities is a plus
• Deep understanding of industry & competitive insights in the AIOps and Observability markets
• Ability to enable others with Observability solution sales knowledge
• Thrives in an open, always changing, and exciting team environment
• Ability to work independently and remotely with team members and corporate functions
• Demonstrated record of use-case positioning with a 'C' suite persona
• Strong executive presence, including communication and presentation skills
• Adept at developing solution-focused business plans for sales scaling and campaigns
• Familiarity with value-based selling tools and account-targeting strategies, knowledge of MEDDIC or challenger methodologies is valued.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan and match
• Paid time off
• Equity or long-term cash awards