Office 365 Administrator

$80,000 - $90,000/Yr

PIMCO - Houston, TX

Full-time - Mid Level

Houston, TX

101-250 employees

Management of Companies and Enterprises

About the position

The Office 365 Administrator will be responsible for managing and supporting the Office 365 environment within the IT team at Specialty1 Partners. This role focuses on ensuring optimal performance, security, and availability of Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive. The administrator will collaborate with IT professionals to implement best practices, troubleshoot issues, and provide end-user support, playing a critical role in maintaining organizational productivity and efficiency.

Responsibilities

• Manage and support Office 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Monitor system performance and ensure optimal operation of Office 365 environment.
• Manage user accounts, permissions, and licenses.
• Implement and maintain security policies and compliance measures.
• Troubleshoot and resolve issues related to Office 365 services.
• Plan and execute migrations, updates, and integrations with other systems.
• Provide end-user support and training for Office 365 applications.
• Collaborate with other IT professionals to implement best practices.
• Develop and maintain documentation for Office 365 configurations and procedures.
• Stay updated with the latest Office 365 features and updates.
• Ensure data backup and recovery processes are in place and tested.
• Manage and configure Office 365 groups and distribution lists.
• Monitor and manage Office 365 service health and incident management.
• Implement and manage multi-factor authentication and other security measures.
• Coordinate with Microsoft support for issue resolution and service requests.
• Manage/monitor Proofpoint security gateway environment alongside the Security Engineer.

Requirements

• 3+ years of experience managing Office 365 environments.
• Experience with Azure Active Directory and Microsoft Active Directory.
• Strong understanding of Office 365 services and applications.
• Experience with Exchange Online, SharePoint Online, Teams, and OneDrive.
• Knowledge of PowerShell scripting for Office 365 administration.
• Familiarity with security and compliance features in Office 365.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with data migration and integration projects.
• Knowledge of networking and Active Directory.
• Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert are a plus.
• Ability to manage multiple tasks and projects simultaneously.
• Strong attention to detail and organizational skills.
• Proactive approach to system management and user support.
• Experience with DNS management with GoDaddy and other host services.
• Proofpoint security email gateway experience.

Nice-to-haves

• Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert are a plus.

Benefits

• 401(k) plan
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Pet Insurance Coverage
• Short-term & Long-Term Disability
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment