Office Admin

$41,600 - $45,760/Yr

Passionate Heart Hospice - Artesia, CA

Full-time - Entry Level

Artesia, CA

About the position

The Office Admin at Passionate Heart Hospice plays a crucial role in ensuring that patient care records are meticulously maintained in accordance with applicable laws, regulations, and the hospice program's policies and procedures. This position is vital for safeguarding the confidentiality of medical record information, protecting it from loss or destruction, and ensuring compliance with all relevant standards. The Office Admin is expected to demonstrate a high level of professionalism and integrity in handling sensitive information, reflecting the organization's commitment to patient care and privacy. In this role, the Office Admin will be responsible for a variety of essential functions that support the hospice team. This includes ordering supplies and equipment, maintaining accurate tracking systems for documentation, and keeping supervisors informed of audit trends that may require follow-up actions. The Office Admin will also implement systems to protect medical records from unauthorized access and ensure proper disposal of records in line with retention policies. Additionally, the role involves preparing reports and documents for interdisciplinary group meetings and ensuring that all necessary forms are readily available for staff use. The Office Admin will also assist in entering patient care data into program systems, maintaining logs and records, and covering receptionist duties during breaks. Participation in in-services, staff meetings, and case conferences is expected, as is compliance with hospice policies and procedures. Overall, this position is integral to the smooth operation of the hospice, ensuring that all administrative tasks are completed efficiently and effectively, thereby supporting the delivery of high-quality patient care.

Responsibilities

• Ensure patient care records are maintained according to laws and regulations and hospice program policies.
• Keep medical record information confidential and protected from loss or destruction.
• Order supplies, equipment, and documentation forms used by the team.
• Maintain accurate tracking systems to review documentation and ensure compliance.
• Keep supervisor informed of audit trends and need for follow-up.
• Protect medical records from loss or destruction by implementing a system of accountability.
• Protect medical records from breaches of confidentiality and unauthorized use.
• Dispose of records according to record retention policies.
• Prepare reports and documents for use in IDG and ensure prompt return of documents and records.
• Keep track of certifications, re-certifications, telephone orders, assessments, and logs as required.
• Assure sufficient availability of admission packages and clinical and medical forms for staff use.
• Assemble and disassemble active and inactive charts.
• Maintain logs and records.
• Assist with review and processing of itineraries and timesheets.
• Attend and participate in in-services, staff meetings, and case conferences when required.
• Enter patient care data into program systems.
• Cover receptionist during lunch periods or other breaks or when absent.
• Maintain confidentiality of records and be cognizant of patient and employee privacy rights.
• Comply with hospice policies and procedures, laws and regulations, and standards of practice.
• Perform any other assigned tasks.

Requirements

• High School Education or equivalent.
• Valid Driver's License.
• Minimum of one year experience working in an office setting.
• Experience in medical records preferred.
• Knowledge of medical terminology and regulations regarding medical records, confidentiality, and HIPAA.
• Ability to demonstrate good organization and filing skills.

Benefits

• Competitive salary of $20.00 - $22.00 per hour.
• Full-time job with expected hours of no less than 120 per week.