Office Admin

Plumbing/Restoration/Reconstruction - National City, CA

Full-time - Mid Level

National City, CA

About the position

The Office Admin position at a growing San Diego company focuses on supporting the plumbing department through various administrative tasks. The role involves dispatching technicians, managing client communications, tracking equipment, and ensuring compliance with company policies. The ideal candidate is detail-oriented, punctual, and eager to learn and grow within the company.

Responsibilities

• Dispatching and tracking plumbing technicians.
• Direct contact with clients via phone/email/text to answer plumbing questions and explain invoices.
• Contacting technicians after plumbing calls to assess outcomes and quality of work.
• Ordering stock plumbing consumables.
• Tracking plumbing equipment and vehicles.
• Assisting with plumbing calls over the weekend via phone or text.
• Creating Excel sheets for sales, productivity, and tools inventory.
• Ensuring all company policies and licenses are in good standing.
• Processing billing and office payments.
• Collecting past invoices.
• Running office errands such as bank deposits and post office runs.
• Editing and processing job contracts.

Requirements

• Must have 2 years of administrative experience.
• Reliable transportation is required.

Nice-to-haves

• Knowledge of the plumbing and restoration industry.
• Experience in business development and business contracts.
• Familiarity with software such as Housecall Pro, DocuSign, Monday, CompanyCam, Excel, and Adobe.