Office Admin

Express Employment Professionals - Tempe, AZ

Full-time

Tempe, AZ

Administrative and Support Services

About the position

The Customer Service position at a staffing company in Tempe focuses on connecting tradespeople with various job opportunities across multiple trades. The role involves managing high-volume inbound and outbound calls, ensuring client satisfaction, and maintaining strong relationships with clients while performing general customer service tasks.

Responsibilities

• Handling high volume inbound calls and directing them to the appropriate departments
• Making outbound calls to clients to verify worker arrivals and satisfaction
• Building and maintaining relationships with clients
• Performing other general customer service and administrative related tasks

Requirements

• Positive and outgoing personality
• Ability to work well in a fast-paced environment
• Ability to multi-task
• High school diploma or GED

Nice-to-haves

• Bilingual in Spanish