Office Administrative Assistant

$39,520 - $41,600/Yr

ERNIE's JANITORIAL - Hayward, CA

Full-time - Entry Level

Remote - Hayward, CA

Administrative and Support Services

About the position

The Office Administrative Assistant at Ernie's Janitorial Inc. is responsible for providing exceptional customer service, managing administrative tasks, and ensuring smooth communication between clients and employees. This role requires proficiency in accounting software and strong organizational skills to handle invoicing, employee records, and compliance with company certifications.

Responsibilities

• Provide exceptional customer service to all customers
• Stay up-to-date with clients and employees
• Process invoices and employee record hours/jobs
• Answer phone lines and schedule job requests
• Review and ensure inspections are received
• Communicate with employees daily
• Order supplies and maintain compliance with certifications
• Provide expense reports as needed (reconciliations)

Requirements

• Bilingual in Spanish and English
• Experience in the janitorial and rental housing industry
• Strong customer service skills with the ability to build rapport with customers
• Proficient in Microsoft Excel, Word, and QuickBooks
• Basic accounting and billing skills
• Computer skills

Nice-to-haves

• Experience in customer service
• Ability to work in a hybrid remote environment

Benefits

• 401(k)