Office Administrator at Five Seasons Davenport

$33,280 - $37,440/Yr

Yes Communities - Davenport, IA

Full-time - Entry Level

Davenport, IA

Real Estate

About the position

The Office Administrator at YES Communities plays a crucial role in managing office operations and providing support to the Community Manager. This position involves a variety of tasks including customer interaction, correspondence preparation, and maintaining office files, all while ensuring a positive community environment. The Office Administrator acts as a brand ambassador for YES Communities, showcasing professionalism and dedication to resident satisfaction.

Responsibilities

• Answer phones and greet customers in a courteous and professional manner.
• Prepare correspondence as directed.
• Maintain office resident and home files.
• Facilitate vendor setup and initial coding as directed by the manager.
• Enter work orders as provided by residents.
• Manage all office operations and assist with overall community operations as directed by the manager.
• Order and verify receipt of supplies.
• Maintain office equipment.
• Collect payments from residents and assist them with electronic payment set-up.
• Create and maintain a positive community environment.
• Create and ensure a safe work environment.
• Follow safety precautions and procedures.
• Complete all work in a timely manner, without sacrificing quality.
• Maintain professional behavior without interfering with the individual's work or disturbing the quality of life for community residents.
• Schedule GKS with renters.
• Schedule appointments per availability with Community Manager.
• Call and schedule warranty and repair work with approved vendors.
• Assist with entry and reporting for water reads where applicable.
• Communicate and monitor communication with residents via SightPlan.
• Assist with move out process as directed by the manager.
• Manage community room rentals, supplies, and reservations.
• Coordinate and maintain inventory key log.
• Support sales and leasing as directed by the manager.
• Prepare and distribute resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums, and renewals.
• Review and code invoices and statements for Community Manager approval.
• Assist with planning and coordinating resident relations events and activities within the community.
• Complete move-out and move-in SightPlan duties.

Requirements

• Excellent oral and written communication skills.
• Self-motivated, independent, and able to work with minimal supervision.
• Computer skills including Microsoft Office software products.
• A valid in-state driver's license is required.
• High School Diploma or equivalent is preferred.
• Previous office administration experience.

Benefits

• 401(k) matching
• Disability insurance
• Health insurance